FAQ
Q. When are private tours available, how much is it, and how do I buy tickets?
A. Private Tours are available year-round, any day of the week, by emailing leigholson@oldporthistorictours.com or by calling 207-807-0009 to book. Special group rates available!
Q. What is the ticket cost for children?
A. Kids 6 and under are free with a paying adult.
Q. Where do we meet for the tours?
A. 1 Monument Way in downtown Portland in front of Longfellow Books - conveniently located directly next to One City Center Parking Garage and Monument Square.
Q. How far is the cruise ship terminal to Monument Square?
A. It's about a 10-minute walk from the ship terminal (about 4 mintues via Uber).
Q. Where do we park?
A. Most parking meters throughout Portland are only about 1-2 hours, so it's best to park in the gararge at One City Center Parking Garage - located directly next to Monument Square and Longfellow Books (where we meet for the tour) . Here is a list of parking garages with addresses and phone numbers.
Q. Are pets permitted on the tours?
A. Pets are permitted on private tours, but only service animals are permitted on public tours.
Q. Are the tours wheelchair, walker, or baby carriage accessible?
A. Yes, but it is not recommended due to the many Belgium block lined streets along the tour.
Q. Are public tours offered and where do I buy tickets?
A. Public tours are only available for holiday tours during the month of December from 11AM-1:30PM every weekend through Christmas. Tickets are available via ticketweb.com.
Q. Can tickets be purchased in person at the start of a December Holiday public tour?
A. Tickets are purchased in advance at ticketweb.com and sales turn off typically 2 hours before the tour. However, if there are a few tickets left then ticketweb will extend the shut off time so make sure you check if you are looking for a tour last minute!
Q. What happens if there is rain or snow in the forecast?
All tours run in rain or snow for public tours, but you will be promptly notified of any cancellations due to inclement weather and a full refund will be given you if the event is canceled by Old Port Historic Tours. If it happens to rain during the tour then ponchos will be provided to you at no charge. See below for the cancellation policy for public and private tours.
Q. What is the cancellation policy for public and private tours?
A. Tickets purchased via Ticketweb for December holiday tours can't be exchanged and are non-refundable unless the event is canceled by Old Port Historic Tours. All tours run rain, snow, or shine. However, private tour refunds will be given, without any reason, with at least 24 hours written notice to leigholson@oldporthistorictours.com.
Q. What should I wear?
A. Dress comfortably, bring an extra layer for warmth (it can get breezy in the Old Port), and wear proper shoes. This tour might require walking on possible uneven, icy, or snow covered, cobblestone/Belgium block surfaces. Please wear comfortable and sturdy walking shoes regardless of the season.
Any more questions, please email leigholson@oldporthistorictours.com or call 207-807-0009. Happy to assist!